Who we are
Privacy Policy for Cubex Technologies
Effective Date: 20/12/2024
Last Updated: 20/12/2024
Cubex Technologies (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and platforms, including any Web3 services we provide.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
- Company name
- Billing and payment information
- User account details (e.g., username, password)
1.2 Automated Information
We automatically collect certain information when you access our website or services:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring/exit pages
- Date and time of access
- Cookies and tracking technologies (see Section 6)
1.3 Web3-Specific Information
For Web3 services, we may collect information related to blockchain interactions:
- Public wallet addresses
- Transaction IDs
- Smart contract interactions
- Blockchain metadata
We do not collect or store private keys or seed phrases. It is your responsibility to securely store this information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Deliver and manage our Web2 and Web3 services, including custom IT solutions, blockchain services, and consulting.
- Customer Support: Respond to your inquiries, troubleshoot issues, and provide technical assistance.
- Communication: Send updates, newsletters, and service-related notifications.
- Improvement of Services: Analyze usage data to enhance our website, products, and user experience.
- Security: Protect our services, users, and data from fraud, unauthorized access, and other security threats.
- Legal Compliance: Comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We do not sell your personal data. We may share your information under the following circumstances:
- Service Providers: With trusted third parties who assist in operating our services (e.g., hosting providers, payment processors, and analytics services).
- Legal Obligations: When required by law, subpoena, or other legal processes.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a new entity.
- Blockchain Interactions: Transactions on public blockchains are visible and immutable. Please note that your wallet address and transaction history are publicly accessible.
4. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize your data.
5. Security of Your Information
We implement robust security measures to protect your information:
- Encryption: We use SSL encryption for data transmission.
- Access Controls: Restricted access to personal data to authorized personnel only.
- Blockchain Security: For Web3 services, we follow best practices for smart contract security and encourage users to manage their keys securely.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic.
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Help us understand how visitors interact with our website.
- Functional Cookies: Enable personalization and enhanced features.
- Web3 Tracking: For blockchain-related activities, we may use tools that track wallet interactions.
You can manage cookie preferences through your browser settings.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate data.
- Deletion: Request the deletion of your data.
- Restriction: Request to limit processing of your data.
- Objection: Object to data processing.
- Data Portability: Receive a portable copy of your data.
To exercise your rights, please contact us at [Insert Contact Email].
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any information.
9. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with the “Last Updated” date. Your continued use of our services signifies acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: privacy@cubextechnologiesinc.com
Address: VLC-293, Block C, SRTIP, University City, Sharjah, UAE
Phone: +971 55 923 1575
Thank you for trusting Cubex Technologies with your information.